Avionics has been the largest segment for ESPEC Qualmark technology throughout our 20 year history, driven in large part by high risk/high safety “failure is not an option” mindset of space exploration requirements. ESPEC Qualmark’s PS has extensive depth of experience in assisting avionics manufacturers achieve robust, reliable systems - from cockpit instrumentation to IFE (In-flight Entertainment) and all systems of the avionics bay.
An aircraft manufacturer instituted a defined project to increase reliability, minimize risk and reduce warranty expenses by improving the quality of products from its supply chain. ESPEC Qualmark was recognized by the manufacturer as the best way to guarantee benefit from the effort due to PS’s global reach and known consistency of technology application throughout ESPEC Qualmark’s network.
One example from this effort: ESPEC Qualmark PS recognized that implementation of, and product-specific training in, accelerated stress testing would quickly advance the ability of this avionics supplier to meet/exceed the goals set by their customer. Working closely with this avionics supplier’s team, ESPEC Qualmark PS developed a training and implementation program. The supplier then invited their aircraft customer to witness first-hand how the new program was able to quickly deliver direct actionable information in an area of design concern, which in turn, assured a more robust product for the aircraft manufacturer. The manufacturer now places high confidence in the competence and program execution of this supplier.
This aircraft subcontractor realized such excellent results in reliability improvement, reduced warranty expense and increased capabilities that it implemented ESPEC Qualmark’s program in-house and has now launched the process across more than 25 other products.
RESULTS: Because this supplier now requires ESPEC Qualmark recommended practices from its supply chain, it has solidified the strength of its relationship with existing aircraft manufacturing customers and significantly increased the number of products it sells. Product reliability has increased and warranty costs decreased. The bonus is that the increased in-house capabilities this customer implemented based on PS collaboration, made it far easier to win new contracts and expand its (happy) customer base.
The Return on Investment (ROI) from ESPEC Qualmark PS solutions is proving to be quite substantial.